• Design and maintain the Credit Control Policy base on customers’ performance (risk level/ sales revenue/payment status) to ensure healthy sales development trend. • Work with operations department to help solve any issue • Periodically to Visit Key customers to build up a good relationship and organize monthly AR meeting with all Sales zone • Monitor all overdue AR and bad debt provision to minimize Credit risk • Design monthly collection objectives and closely follow up on AR aging report/Billing status, provide monthly reports and review credit term/limits periodically, assist negotiations with major customers • Handle issues and coordinate additional escalation matters to management • Reconciling the cash management statements for all bank accounts and posting cash management transfers.
• Making adjustments and resolving problems within the credit control department • Handling of ledgers and reporting to the credit manager • Allocating of cash as directed by the credit manager • Maintaining accurate credit records and referring any problems to the team leader • Suggesting solutions for problems regarding credit management • Following up on regular contact with clients • Identifying accounts that need special attention • Handling disputed accounts and negotiating payments • Working closely with the credit manager and financial controller to make sure all clients are served accordingly.